Roadmap 2022

Impact of Technology

As in most industries, technology evolution will drive IT-BPM industry and workforce transformation. While it is the industry players’ responsibility to ensure that their employees are able to transition, collective implementation of the identified interventions will a) attract broader stakeholder support, b) provide direction and context to small and medium enterprises as part of the ecosystem and most importantly c) attract higher value-add services as the country positions itself as a technology-enabled hub. The following changes are critical for the human capital skill spectrum of the Philippine IT-BPM sector to move towards a higher value-added scenario:

  • Specialized high-skilled entrants (e.g., PhD, MS, Industry laterals) coming in at the mid and high end of the skills pyramid
  • Existing workforce upskilled from low to mid; and mid to high skill
  • Mid-career entrants (e.g., laterals, managers) and specialized graduates coming in to bolster mid and high level skills requirement
  • Existing manpower engaged in low-skill tasks to be reskilled to perform relatively high-value jobs

For more sustained development in the IT-BPM sector beyond 2022, it is essential to strengthen the focus on the foundational capabilities in Science, Technology, Engineering and Mathematics (STEM). The four HIPs addressing these aspects are:

High Impact Programs


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